Responsible gambling

At Aberdeen Casinos, we're committed to providing a safe and responsible gaming environment for all our players. We believe that enjoying games should be fun, not fraught with anxiety or problems. To support you in playing within your limits, we've created this guide on how to maintain healthy habits while gaming.

Setting Limits

Deposit Limit: You can set a daily deposit limit to control the amount of money going into your account.
Loss Limit: If you're concerned about losses, you can also set a loss limit to protect yourself from excessive spending.
Time-Outs: Sometimes, taking a break is what you need. With time-outs, you can choose to take short breaks (from 24 hours up to six weeks) or longer-term self-exclusions (from six months to five years).

Self-Exclusion: A Long-Term Solution

If you're finding it hard to control your gaming habits or if you think that taking a break isn't enough, consider using our self-exclusion tool. This feature can be used for extended periods of time up to 5 years.

Support and Help

We understand that sometimes talking about problems is the first step to solving them. If you're experiencing difficulties managing your gaming activities or if you simply need advice on how to gamble responsibly, we encourage you to seek out professional support:

National Gambling Helplines: Call our free help line 24/7 for immediate assistance
Online Support Forums: Discuss personal problems anonymously with like-minded individuals

Additional Resources

If you think your gaming habits have become problematic and need more than just self-exclusion or a change of perspective, please visit these resources to learn from others who've walked this path before:

BeGambleAware.org: Find information on responsible gambling, strategies for problem gamblers and local support groups.
GamCare: Offers free confidential advice and counseling to individuals in the UK.

Reporting Problematic Gaming

We take seriously allegations of problematic gaming. If you or someone else is engaging in these behaviors, report them promptly so that we can address this issue properly:

Email us at
Report via our website

At Aberdeen Casinos, we're dedicated to creating a positive and safe experience for all players. By taking control of your gaming habits through setting limits, utilizing time-outs or self-exclusion, reaching out to professionals, or accessing additional support resources, you'll be able to enjoy the thrill of games without compromising your well-being.